Myna Impex

At Myna Impex, we are committed to delivering your orders promptly and securely. This Shipping and Delivery Policy outlines our process to ensure a smooth and reliable experience for our customers.

1. Shipping Locations
We offer shipping across the UAE and select international destinations.
For international orders, additional customs duties and taxes may apply, which are the responsibility of the customer.

2. Processing Time
Orders are processed within 1-3 business days after payment confirmation.
For customized or special orders, processing times may vary, and we will inform you accordingly.

3. Delivery Time
Domestic Shipping (UAE): Delivery typically takes 2-5 business days after processing.
International Shipping: Delivery may take 7-15 business days, depending on the destination and carrier.
Note: Delivery times are estimates and may vary due to unforeseen circumstances, such as weather conditions or customs delays.

4. Shipping Charges
Shipping costs are calculated at checkout based on the weight, size, and destination of the order.
Free shipping may be offered for select orders or during promotional periods.

5. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email or WhatsApp.
Use the tracking details to monitor the progress of your shipment.

6. Delivery Conditions
Ensure your shipping address is accurate and complete to avoid delays or missed deliveries.
A signature may be required upon delivery for security purposes.

7. Undeliverable Packages
If a package is returned due to an incorrect address or failure to collect, we will contact you for re-delivery arrangements.
Additional shipping fees may apply for re-dispatching the package.

8. Damaged or Lost Shipments
If your shipment is damaged or lost during transit, please notify us immediately at mynaimpex.dubai@gmail.com or +971585104073.
We will assist in resolving the issue and may offer a replacement or refund, subject to investigation.

9. Special Requests
For expedited shipping, bulk orders, or special delivery instructions, please contact us prior to placing your order.

Contact Us
For any questions or concerns about shipping and delivery, feel free to reach out:
📧 Email: mynaimpex.dubai@gmail.com
📞 Phone/WhatsApp: +971585104073

At Myna Impex, your satisfaction is our priority. We ensure your orders are delivered efficiently and securely. Thank you for choosing us as your trusted spare parts partner!